New Venue For Castle Douglas D&g Citizens Advice Service

Dumfries and Galloway Citizens Advice Service have entered into a new collaboration with Castle Douglas Parish Church to deliver advice services from the lower church halls in Queen Street commencing on Tuesday 12 February 2019. Clinics involving our paid and volunteer advisers will be delivered on:

  • Tuesday 09:30 to 12:30 (Drop-in session);
  • Wednesday 13:00 to 16:00 (Drop-in session)
  • Friday 09:00 to 16:00 (Appointment only).

In addition to advice sessions our Stewartry debt specialist will be available for appointments on Fridays and we will be joined by our Pension wise, pension specialist on a Tuesday morning every eight weeks.


Drop-in and appointments sessions are still available at Dalbeattie and Kirkcudbright libraries as follows:

  • Monday

Kirkcudbright Library – 10:00 to 13:00 (Drop-in session) and 13:30 to 16:00 (Appointment only)

  • Tuesday

Dalbeattie Library – 13:30 to 16:00 (Appointment only)

  • Thursday

Dalbeattie Library – 09:30 to 13:00 (Drop-in session)


They would be delighted to see you at any of the drop-in sessions. However if you would prefer an appointment, then please contact them on 0300 303 4321.


Sue Irving, Chief Executive of D&G CAS said:

“This is a positive step forward in ensuring that we are able to continue to meet the needs of new and existing clients in the Stewartry. The closure of our long established bureau had the potential to leave a big gap in our service delivery in that area and I am indebted to Dumfries and Galloway Council for the use of the libraries to deliver our transitional service.  The use of the church halls provides us with the opportunity to maintain a base in Castle Douglas in a central and very recognisable location that is accessible. ”


Rev Alison Burnside, Parish Church Minister added:

“We are delighted to support this collaboration with Dumfries and Galloway Citizens Advice Service. We were saddened to hear of the closure of our local bureau and the congregation were delighted to offer our assistance in providing the use of our church halls to ensure that advice services could be still be delivered. Church halls play an integral role in the delivery of services to our community, we have a number of groups who already use the halls and I see this as an extension of that community use.”