National Highways & Transport Survey – Have Your Say!

Residents of Dumfries and Galloway are being asked for their views on our local roads and transport services – from the condition of roads and footpaths to the quality of cycling facilities and public transport.

Answers will be compared with the views of other members of the public across England and Scotland, thanks to the National Highways and Transport Public Satisfaction survey.
Dumfries and Galloway Council is one of 111 Local Authorities to sign up to a standardised survey that will ask the public exactly the same questions whether they live in Canonbie or Cairnryan.

The survey, which is being run for the tenth year is the largest collaboration between Local Authorities offering the opportunity to compare results, share in best practice and also to attract national funding.
The questionnaire is being sent to a random sample of 3300 of residents from 7th June, followed by a reminder, with local and national results to be published in late-October 2019. Since the survey is based on a sample, residents that receive a copy are being urged to take part.

Residents that receive the questionnaire can complete the survey on line if they prefer, a short URL link will be printed on the front of the questionnaire and they will be required to enter a code before completing the questionnaire.

The results will enable us to find out what people think about these important services. This will provide one of several ways Dumfries and Galloway Council can assess how it is performing. It gives the public an opportunity to say which services they think the Council should prioritise and where to invest resources.

Chair of Dumfries and Galloway Council’s Economy, Environment and Infrastructure Committee, Archie Dryburgh said: “It’s important that we get people to respond to this as it provides some of the information for our future work plans and budgets. There are clear benefits to conducting a public survey as it enables the Council to identify areas of best practice and spot national, regional and local trends.
Vice Chair, Andrew Woods said: “This is an important survey as it helps us to understand, respond and commit to the views of the public. It is a chance for the public to get their views heard and influence our future work programmes.”
To take part in the D&G part of the survey go to: https://www.dumgal.gov.uk/article/19190/National-Transport-and-Highways-Survey-2019-20 or go to the Council’s website, search for ‘Bus Timetables’ and click on tthe survey button.


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