MSP for the South of Scotland Aileen McLeod has condemned cold-callers for targeting households claiming Scottish Government legislation states they must replace their existing heating system with a new A-rated boiler as Housing Minister Margaret Burgess today (Friday) assured householders that there are no such requirements.
Aileen said:
“Nuisance callers profiteering from the Scottish Government’s efforts to promote energy efficiency and support people to make their homes more energy efficient is totally unacceptable. Pressurising householders to replace heating systems when they don’t need to replace is even worse.
“Home Energy Scotland will never call households that haven’t asked them to call and there is no legislation requiring anyone to replace or upgrade their heating system.
“Unsolicited calls not only undermine the trust and support for the energy efficiency sector, but they also cause many householders to feel intimidated and distressed.
“The best course of action, if you are thinking about improving the energy efficiency of your home, is to ignore cold callers and speak to Home Energy Scotland on 0808 808 2282. I would also urge people to make complaints to the Information Commissioner on 0303 123 1113 if they receive nuisance calls so action can be taken.”
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